Discussion:
Problem with AOL e-mail
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jwylie11
2009-03-17 19:33:00 UTC
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Hi
I have a contact e-mail listed on the site http://gnnmotors.com/ it seems to
work fine with Mac mail and others but when AOL mail users try to send an
e-mail the "send" button remains grayed out. If the user quits AOL mail it will
say that there is unsent mail and only then will it go out.
Is there a fix for this?
Thanks in advance for the help
doghouseJim
2009-03-25 05:19:58 UTC
Permalink
You're using the mailto functionality that only works for people who an email
app like outlook etc. loaded and configured on their system. Amyone using
online email ie hotmail. gmail etc will have to copy the email
address and paste it into their hotmail, etc. In this case they can't even do
that because it's set as non selectable. You need to use form mail and
configure it to send through the cgi on your web server. An example of form
mail can be found below this message. Just click the second button down. It's
not just AOL'ers who have a problem with it.

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